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Terms & conditions

Terms and conditions

This page contains the following important information:

By accessing this website you agree to the following terms of use:

General advice warning

  • Any advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before you act on any advice on this website, please consider whether the advice is appropriate for you having regard to your objectives, financial situation and needs.
  • A Product disclosure statement (PDS) is available for each product described on this website. Refer to Forms and publications in our Member site or phone a Member Services Consultant on 1300 55 7586, for a relevant PDS. Please read the PDS before making any decisions regarding a product.
    All products described on this website are issued by the trustee of the superannuation fund of which you are a member.
  • The advice on this website is provided by Plum Financial Services Limited (Plum).

Terms of use for the Plum website

This website is operated by Plum. Use of the information and materials on this website is governed by these terms of use (Terms of use) and the Privacy policy (Privacy policy). Your use of this website indicates your acceptance of these Terms of use and the Privacy policy of this website.

These are the current Terms of use and they replace any other Terms of use for this website previously published on this website or earlier versions of this website. Plum anticipates that this website will be enhanced on a continuing basis. Therefore, Plum may at any time vary the Terms of use by publishing new Terms of use on this website. You acknowledge that, by doing this, Plum has provided you with sufficient notice of the variation. You should check the website regularly.

You also acknowledge that your use of this website is subject to these Terms of use on each and every occasion that you use the website.

Plum operates this website on behalf of the trustees of the superannuation funds that Plum administers (Trustees).

To whom this information is provided

Information on this website is for Australian residents only and primarily for members of the superannuation funds administered by Plum. Access to the services provided by Plum is only available to Australian residents. The applicable law to the use of this website and to any disputes arising out of this website is the law of the State of Victoria, Australia.

No guarantee of performance

In relation to investing in any investment product, neither Plum nor the Trustees guarantee the capital invested or the performance of the specific investments selected by investors.


Information on this website is given in good faith and is derived from sources believed to be accurate and reliable as at . Plum does not warrant or guarantee the accuracy, timeliness, reliability, adequacy or completeness of the information on this website, including the information provided by third parties, such as fund managers. None of the companies in the Plum group or any of their directors or employees accept any responsibility for actions taken based on information on this website. The information on this website can change without notice. Plum does not guarantee that this website will be free from viruses.

Any investment in any product offered by any companies in the Plum group does not represent a deposit with or a liability of National Australia Limited or any other member company of the National Australia Group of companies and is subject to investment risk including possible delays in repayment and loss of income and capital invested.


Except where expressly indicated otherwise, copyright in the information contained in this website is owned, or licensed to be used, by Plum. Information must not be altered or tampered with in any way. This information is for your own personal use only. This information may not otherwise be reproduced and must not be distributed, reproduced or transmitted to any other person.


Plum will use its best efforts to provide access to this website on a 24 hour basis. There may be an interruption to your access to the website and to the information provided in this website to facilitate reasonable maintenance by Plum, including a nightly maintenance outage from 12.00am to 1.00am. Plum will not be liable to any person for interruptions to access or to the information on this website.

Specified terms

In addition to these Terms of use, use of parts of this website may be subject to specific and additional terms of use. You should always review any specific and additional terms of use which are stated to apply on any particular page of the website. In the event of any inconsistency between these Terms of use and those other specific and additional provisions, the specific and additional terms of use will prevail.


The information on this website is of a general nature only and is not intended to be a complete or definitive statement of the matters described in it. The information has been prepared without taking into account any member's particular investment objectives, financial situation or needs and is not intended to be personal advice.

Each member should assess whether the information is appropriate to that member's individual investment objectives, financial situation and particular needs. The Plum group and the Trustees do not recommend that any member make decisions based solely on the information contained on this website. Each member is responsible for making his or her own decisions and obtaining whatever assistance he or she believes necessary.


The agreement set out in these Terms of use and your access to this website may be terminated at any time by Plum without notice.

Need help?

For further information, phone 1300 55 7586 8.00am to 7.00pm AEST (8.00pm daylight savings time), Melbourne time.

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