Feedback

We'd love to hear from you

At Plum we're always keen to improve our services -so we've created this form to gather your feedback & ideas
on how our website can better serve your needs. If you have a moment your feedback would be highly
appreciated as this is a valuable source of information for us to improve our services for you.

* Denotes compulsory fields

1. What is your feedback focused on? *

Home page
Our Product & Services Page
Calculators & Online Resources Page
News and Information Page
Other (Please specify)


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2. Why are you visiting the Plum website (Select all that apply)

View account balance Read news
To check investment returns Just Browsing
To find out about financial advice Update personal details
Download forms / publications Transact on my account
Researching general information about investments Looking to join
To find out about Plum's products & services Use calculators
Other (Please specify)  


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3. How do you rate the webpage on:


Ease of Navigation
Easy Fairly easy Fairly hard Hard
Use of Content
Easy Fairly easy Fairly hard Hard
Look and Feel
Easy Fairly easy Fairly hard Hard
Overall
Easy Fairly easy Fairly hard Hard


4. Did you find what you wanted?

Yes
No

5. If so, how easy was it to find what you wanted?
Easy Fairly easy Fairly hard Hard


6. Did you find anything frustrating? if so please provide details.


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7. Do you have any suggestions/recommendations for improving the webpage?


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8. What did you like about our website?

The pages are interesting & engaging Pages load quickly
I can find what I'm looking for It's easy to navigate
I can see how my super is performing I can use interactive tools
Other (Please specify) I can learn about super


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9. How often do you come to the site?
Daily Weekly Fortnightly Monthly
Every 2 - 3 Months Every 4 - 6 Months Every 6 - 12 Months Yearly
First-time

10. What age group are you in?
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
+65


11. What additional information, tools or features are you interested in seeing on our website?


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12. Are you a Plum member?
Yes
No

13. If you are a Plum member, do you use the members website area?

Yes
No

14. If not, please tell us why not?


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Your details

If you would like to be contacted in regards to your feedback please provide us with your details.

First name
Surname
E-mail address

Any personal information you provide is safeguarded by Privacy Law. The Information provided by you (including your email address) may be used by Plum for research and marketing purposes. Information collected will be subject to the Plum Privacy Policy.